777c7's Privacy Policy

1 Introduction and Scope

777c7 ("we", "us", or "the platform") provides a safe, trustworthy, and transparent online gaming service for players in Bangladesh. This Privacy Policy ("Policy") describes in detail how your personal information is collected, used, stored, processed, and protected.

By using the 777c7.cam website to create an account, make a deposit, or use any other service, you are considered to have automatically agreed to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our platform.

This Privacy Policy should be read together with our Terms and Conditions and Responsible Gaming policy.

2 What Information We Collect

777c7 collects certain personal information to ensure the best gaming experience for you and to maintain the quality of our services. Details are described below.

2.1 Registration and Identity Information

• Full name (legal name)
• Date of birth (for age verification)
• National ID number or passport number (for KYC verification)
• Email address
• Residential address
• Username and password (in encrypted form)

2.2 Financial Information

• bKash, Nagad, Rocket, Upay, or bank account details (for transaction verification)
• Deposit and withdrawal history
• Transaction amounts and timestamps

2.3 Technical and Usage Information

• IP address and location data
• Device type, operating system, and browser information
• Cookies and session data
• Time spent on the site, pages visited, and click patterns
• Game play history and betting information

3 Purpose of Data Use

Collected information is used only for the following legitimate purposes. We never use your information for unauthorized reasons.

3.1 Account Management and Identity Verification

Information is used to create, manage, and secure your account, to verify age (confirming 21+), to complete the KYC (Know Your Customer) process, and to ensure account security.

3.2 Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer, and to maintain transaction records.

3.3 Customer Support

Our 24/7 live chat support team may use your account and transaction information to resolve your issues quickly and effectively.

3.4 Fraud Prevention and Security

Information is analyzed to detect, investigate, and prevent suspicious activity, to identify multiple accounts, and to meet anti-money laundering (AML) obligations.

3.5 Platform Improvement

Technical information is used to analyze user experience and improve platform performance, to add new games and services, and to resolve technical issues quickly.

4 Information Sharing with Third Parties

777c7 never sells your personal information or discloses it to third parties without authorization. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Payment gateways, technology infrastructure providers, and game software suppliers (such as Pragmatic Play, Spribe, JILI, PG Soft) — who receive only the information necessary for service delivery and are bound by strict confidentiality agreements.

4.2 Legal Obligations

777c7 will be required to disclose information when necessary in response to a court order, government directive, or applicable legal obligation. Such disclosures will always be limited to the minimum information required.

4.3 Fraud Investigations

Information may be shared with relevant authorities to assist in investigations of financial crime, fraud, or deception.

5 Data Security Measures

777c7 applies industry-standard technical and administrative security measures to protect your personal and financial information.

5.1 Technical Security

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by industry-standard encryption protocols.
• Data Encryption: Sensitive stored information (passwords, identity documents) is kept in encrypted format.
• Firewall and Intrusion Detection: Advanced security systems remain active to prevent unauthorized access.
• Two-Factor Authentication: Two-step verification is available for additional account security.

5.2 Administrative Security

• Only authorized personnel have access to sensitive information.
• All staff receive data privacy and security training.
• Regular security audits and vulnerability assessments are conducted.

However, no method of transmitting or storing information over the internet is 100% secure. While we are committed to providing the highest level of protection, we cannot guarantee complete security. If you notice any suspicious activity, please notify us immediately.

6 Cookie Policy

The 777c7 website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help us recognize you and provide a better experience.

6.1 Types and Purpose of Cookies

• Essential Cookies: Required to maintain core site functionality (login sessions, security).
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect statistical data for monitoring and improving site usage.

6.2 Cookie Control

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may affect some important site functionality.

7 Data Retention Period

777c7 does not retain your personal information longer than necessary. Data retention periods are as follows:

• Account Information: For the duration the account is active and for the period required by legal obligations after closure.
• Transaction Records: For the period required under financial regulatory rules.
• KYC Documents: For the legally required period after verification is complete.
• Usage Logs and Technical Data: For a limited period for security analysis purposes.

After the specified period, information is securely deleted or anonymized using a secure method.

8 Your Rights

You have the following rights regarding your personal information. Contact us to exercise these rights.

8.1 Access and Correction

You may request to view your stored personal information at any time. If any information is incorrect or incomplete, you may submit a request for it to be corrected.

8.2 Request for Data Deletion

Beyond legal obligations, you may request the deletion of your personal information. However, if there are pending transactions or an ongoing verification process on the account, the request may take longer to process.

8.3 Objection to Processing

You have the right to object to the processing of your information for specific purposes, although in some cases it may not be fully possible to comply due to legal requirements.

8.4 Data Portability

You may request your information in a structured, commonly used, and machine-readable format.

9 Protection of Minors

777c7 is operated for individuals aged 21 and above only. We do not intentionally collect any personal information from minors.

Age verification is mandatory at registration. If we become aware that information has been collected from a minor, it will be deleted immediately and the associated account will be suspended.

Notice to guardians: If you believe your child or dependent has opened an account on 777c7, please notify us immediately.

10 Policy Changes

777c7 reserves the right to amend or update this Privacy Policy as needed. For significant changes, we will notify you in the following ways:

• A notice will be displayed on the platform.
• A notification may be sent to your registered email address.
• The "Last Updated" date at the top of the policy will change.

Continued use of the platform after a revised policy is published will be considered as your automatic agreement to the terms of the new policy. Therefore, you are advised to check this page regularly.

11 Contact and Complaints

Contact us for any questions, concerns, or complaints regarding this Privacy Policy. Our data protection team takes every request seriously.